Refund Policy
Last updated: March 18, 2025.
Introduction
At Slice AI, we strive to provide the best experience for our users. If you are not satisfied with our AI-powered email receipt management service, we offer refunds under the following conditions:
Subscription Refunds
Monthly Subscriptions: If you cancel within the first 7 days of your initial subscription, you may request a full refund. No refunds are available after this period.
Refund Eligibility
Refunds will only be granted if:
• The service fails to function as described, and our support team is unable to resolve the issue.
• You were mistakenly charged due to a billing error.
• You cancel within the eligible refund period specified above.
Non-Refundable Items
• Any charges incurred beyond the refund eligibility period.
• Refund requests made due to personal preference changes or lack of usage.
• Discounts, promotional offers, or free trials converted into paid plans.
How to Request a Refund
To request a refund, please contact our support team at hello@getslice.co with the following details:
• Your account details (email used for subscription).
• Reason for requesting the refund.
• Any relevant supporting information (e.g., screenshots, error messages).
Refund requests will be processed within 5-10 business days. Approved refunds will be credited back to your original payment method.
Changes to This Policy
We reserve the right to modify this refund policy at any time. Any changes will be updated on our website with the effective date. For any questions, contact us at hello@getslice.co